Salesforce - Become an #AwesomeAdmin

Salesforce - Become an #AwesomeAdmin

What will I learn?

In this course, you will learn the basics to become a Salesforce Admin, taking advantage of all the CRM point and click configuration that can be done for both Sales and Service clouds

 

 

 Prerequisites

  • The student must be eager to learn.
  • You do not need to have programming knowledge.
  • The student must have a self-taught profile to continue developing.
  • The student must complete the activities provided during the course to mitigate online queries.
  • Requirements:
    • A valid email address

What will I be able to achieve?

At the end of the course, you will have an understanding of:

  • Saleforce Sales and Service cloud
  • Salesforce customization using point and click capabilities
  • Basic understanding of salesforce sharing and security settings

 

Detail Content

First Module – Salesforce Basics

  • Introduction - What is Salesforce & different clouds
  • Standard Objects and Standard Fields
  • Custom Objects and Custom Fields
  • Data Modeling
  • Data Management

Second Module – Lightning Experience

  • Apps and Tabs settings
  • Lighting App customization (Page Layouts, list views, compact layouts)
  • Lightning App Builder
  • Lighting Flows

 

Third Module – Process Automation

  • Web-to-Lead/Email-to-Case
  • Lead & Opportunity conversions
  • Formulas and Validations
  • Process Builder and Workflows
  • Approval Process
  • Chatter

Fourth Module – Security

  • Profiles and Roles
  • Public Groups and Permission Sets
  • Sharing Rules

 

Fifth Module - Reporting

  • Reports
  • Dashboards

Sixth Module – Put all together

  • Implement a Salesforce solution using everything from the previous modules.

 

 

Course Details

Sessions:

6

Available places: 

10

Modality:

Online

 

NOTE: All times are in GMT -3. Course language: Spanish

Event Properties

Event Date 10-Nov-2020 9:00 am
Event End Date 26-Nov-2020 10:30 am
Registration Start Date 14-Sep-2020 9:00 am
Cut off date 09-Nov-2020 11:55 pm
Individual Price 60 USD